When I started drafting this post, I included a long list of my recent encounters with the medical and health insurance bureaucracies. I’ve deleted all those specifics—you don’t need them because you have a list of your own. Everyone does because virtually everyone lives embedded in bureaucracy. There are very few walks of life where a person doesn’t have to deal with red tape and forms on a more or less constant basis.
Just stop and think how many forms you have filled out in the past year, and how much of your life that has taken up. Then add on the time you’ve spent on hold or dealing with some low-level “customer service” rep on the phone or instant messaging, and the sad truth of these many wasted hours comes clear.
As a person with a chronic illness that is likely to shorten my expected lifespan, I have always chafed at this set of circumstances. While I understand the need for much of it—the driver’s licenses, the voter registration cards, the building permits, the medical histories—I have always grown very impatient with needless bureaucratic obstacles.
But today while I was thinking about this issue, I happened upon some good news for me: Life expectancy for those with Type 1 diabetes has improved greatly in the past couple of decades and for those of us born between 1965 and 1980 is only about 4 years shorter than those in the general population. When I was diagnosed in 1972, it was a whopping 15 or 20 years lower than average. Maybe I am no longer justified in my impatience.
It would be fascinating if someone would do a study about what diabetics do with those extra years we now get to live. I suspect that a goodly portion of it will be spent waiting in doctor’s offices, hassling with health insurance providers and third-party billing profiteers, shuttling medical records from one doc to another, and filling out paperwork related to treatments and benefits.
What I also fear—for all of us caught up in this increasingly bureaucratized world—is that we will turn more and more to fantasy as the antidote.
Because even the word “bureaucracy” is really boring, right? Who wants to even discuss the issue when every one of us has some version of it in his or her own life. Who needs more?
I have a theory that the rise of genre fiction (and movies and gaming and so on and on) has to do with the concomitant rise of bureaucracy all around us, even through and in us. We are living in ways that it’s truly unacceptable to live—inhuman ways that denigrate us. Not that we are living in squalor—perhaps the trappings of comfort and leisure (the TVs, the cars, the iPads, the flights to Paris) allow those of us in the middle class to ignore these cold wastes of time. After all, desperate living and working conditions, hunger and illiteracy, dysentery and violent repression all continue the world over, and are worse than mere bureaucracy.
Perhaps it is fitting, then, that we don’t answer the bureaucratic inhumanity with the rally or the march or the strike. These methods seem to have lost their effectiveness to a great extent anyway—people march and rally and strike, and the powers that be wait them out. Our “first-world” problems don’t seem to deserve that kind of outcry. When it’s attempted—as in Occupy Wall Street, which I greatly respected as an attempt to bring attention to these and related economic issues—the result is moderate and the fun-poking is huge. The reaction of much of the bureaucratized population to the Occupy movement was “Get a job.” No matter how unjust the implications, that tone has been common.
For the middle class, then, the main protest activity seems to be a retreat into fantasy. Fantasy seems to be something that almost everyone can get behind, no matter one’s political party, no matter one’s income level, no matter one’s level of education. Whether it’s interstellar space exploration or misty dragon-filled castles, whether it’s pretend wars where everyone can be a paintball hero or perfumed spas staffed by buff young men who will oil and rub one’s muscles, whether it’s in book or movie or video game or cosplay form—almost everyone seems more interested in an alternate world than the one we actually live in.
Never in my life have I seen a more prescient film than Brazil. It’s a film I will admit that I didn’t enjoy watching—it’s an ugly film and hard to follow. But the world that it presents—where the only escape from the bureaucracy is in a fantasy where the main character takes on armor and the wings of an angel—seems to me more and more like the world I live in now.
And I think that Brazil anticipates the way in which more and more extreme reliance on bureaucratic thinking about fitting in, strange self-fulfilling forms of meaningless success, pursuit of superficial beauty at any price—these things all lead us not to rethink our own world and its possibilities, but to fall back on hope in the magical.
The real horses are starving due to drought. It’s okay, though, because we can pretend that Dobrynya Nikitich and other dragonslayers will ride in on their beautiful steeds and save the day.
This strategy is fine with the powers that be, with those that impose further and further bureaucratic strictures. It is a great opiate. It lets everyone off the hook. It’s the religion without the requisite belief or morality. Win-win, I guess.
I’m sure that if I can only convince myself I have some angel wings somewhere, those waits in doctors’ offices and on hold won’t bug me so much. Until, of course, the end of the fantasy.