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What Do We Value?

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Image of the U.S. pointing to Justice with Hope alongside, on the East Pediment of the U.S. Capitol Building. Original sculpted by Luigi Persico, 1825-1828, called Genius of America.

I was thinking the other day about our pervasive pursuit of personal happiness (as distinct from the public good). When I started this blog, I noted that I thought the unrelenting focus on something called “happiness” is not only not the way to find it, but is… er, well, kind of tacky. In other words, I worked from the assumption that something “higher” or “loftier” than personal happiness must be at work in someone’s life for them even to deserve to be happy. Not that we always get what we deserve.

I’ve been contemplating lately what those higher or loftier values might be and how they are related to living the good life.

Here’s my initial venture into a list, but I would love to hear from you, too, about what drives you beyond a self-centered desire for a selfish kind of happiness or success.

Compassion

Justice

Integrity

Service to Others (in work or other activities, even personal ones, such as “be a good mother to my children” or “be a good friend”)

As I’ve been thinking about this, I’ve also come to realize where so many of us today encounter our inspirational ideas: from TEDTalks, which have become a defining phenomenon of our time. They have become as all pervasive as the pursuit of happiness, and their stated purpose is to introduce to larger audiences “ideas worth spreading.” In other words, TED has an organizational goal of improving human life. It occurred to me that examining the TEDTalks at least a little bit systematically might lend some insight into what we perceive to be important to that endeavor.

Maybe I thought of this because so often the TEDTalks I see posted or that someone sends around have to do with “happiness.”

Search for the term “happiness” in the index of the TEDTalks, and you get 7,136 hits. By comparison, if you search “compassion,” you get 2,090 results. “Justice” garners 3,487 results. “Integrity” 5,911.

The phrase “service to others” garners a mere 33 hits, only 4 of which seem to link to TEDTalks themselves; the other hits are in bios and the like. “Happiness,” on the other hand links mostly to talks on happiness and quotes about it. Only 2 of these hits link to bios—those of happiness/success gurus Srikumar Rao and Martin Seligman.

Does this perhaps indicate that, though we want others to believe that we are invested in service to others, we really find personal happiness more important? Or does it mean that service to others is more important to people’s self concepts, but what they believe others are interested in is personal happiness? I’m not sure—and maybe it even means nothing important—but these numbers reflect what is to me an odd imbalance.

These results are for any tiny mention of each term, but even when we look at the TED “themes,” we note that “What Makes Us Happy?” is a popular theme with 87 talks devoted to the topic. Of the 47 themes, the happiness one ranks just above the middle of the pack at 20th. “The Charter for Compassion,” on the other hand, boasts only 8 talks, the lowest of any category. Even food beats it out at 23 talks, and the ocean at 43. There are two education categories with a combined total of 107 talks. “Not Business as Usual” garners 162 talks. TED, like every other organization, must play to its audience—in this case largely business people. Its sponsors are all mighty corporations such as Prudential, IBM, Pfizer, American Express, and Johnnie Walker. Interesting bedfellows when it comes to saving the world.

TED does have a theme called “Rethinking Poverty,” which seems to be the one mostly devoted to issues of justice, at least that of an economic variety. It contains 96 talks, ranging over a wide array of subjects, from “Breakthrough designs for ultra-low-cost products” to “How Mr. Condom made Thailand a better place,” to “Hidden hotbeds of invention.” Many of these talks focus on the experiences of poor women (sex trafficking, infant and post-partum mortality, malnutrition, etc.); many others focus on technological innovations to help people, especially in poor countries. Technology is one of the foundational topics of TED, the other two being Entertainment and Design, so this is no real surprise.

TED talks, have, also not surprisingly, been criticized on a number of counts, including their corporatization, their being a “massive, money-soaked orgy of self-congratulatory futurism,” for “low-grade intellectual fraud” masking as smartness, and for the fact that the statistics and science used in them are frequently quite questionable.

So, there’s what TED provides to us for its own perhaps blinkered needs, but there’s also what people watch. The single most-watched one is Sir Ken Robinson on “schools kill creativity,” the title of which is, I should add, quite misleading. If you look at the list of the “20 most-watched TEDTalks (so far),” you will see the technological emphasis of the TED audience, as well as its desire for positivity—“insight,” “thrilling potential,” “astonishments,” “best,” “magic,” “breakthrough,” “nurturing,” “genius,” “happy,” “success,” “orgasm,” “great,” and “inspire” are all words that appear in the titles of the top 20. “Kill” and “danger” are the only remotely negative words.

One TED speaker, Sebastian Wernicke, went so far as to do a statistical analysis of what facets of a TEDTalk make it more or less popular (see below). When he did the original talk in 2010, “happiness” came in at the second most popular term, after “you.” In a June 2011 update, “you” was still at the top, but “choice” had edged happiness into the number 3 position, emphasizing, I suppose, that there is even more talk about how we’re responsible for choosing our own happiness.

Of course, Wernicke gives this talk with much good humor—and laughter from the audience. This kind of deprecation of the TED endeavor is part of the purported sophistication of its speakers and its audience. What’s interesting to me is that Wernicke can make the kinds of solid statistical observations he makes without commenting on or evaluating them at all. In other words, it’s fine with him that “happiness” is the top topic or, as he puts it, if you’re going to give a TEDTalk it should be on a topic that “we can connect to both easily and deeply.” (I’m not sure what he means by deeply, when the maximum for a talk is 18 minutes long and since Wernicke developed a tool called the Ted Pad to give people the formula for creating a good or bad talk.)

Wernicke has since also given a second TEDTalk that boils the entire endeavor down into a single 6-word sentence. He did this through “crowd-sourcing,” that is, paying people on the web to summarize various groups of TEDTalks to come to a complete summarization of 1000 talks. Though Wernicke found the original summarized submissions “flat” or “lacking” or only partial in their insight into what the TEDTalks were all about, here’s what he came up with when combining and shifting the words around : “Why the worry? I’d rather wonder.”

Wernicke stops there, as if this insight is enough. And for me, this TEDTalk sums up what is wrong with the entire genre: the smug, secure, positivity of those who are already well-off and largely satisfied with their lives but still looking for more personal fulfillment.

What else matters—to you or those you see around you?

TEDTalks and Keys to Happiness

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I began my blog journey with a desire to understand my own reaction of irritation in the face of the “positive psychology” movement and to explore what motivates me in contrast to an obsession with turning personal happiness into yet another competitive achievement.

Today I bring to you two TEDTalks on the subject of happiness. For me, these two talks demonstrate the gulf in quality among those connected to “positive psychology.” Dan Gilbert (above) I can respect, even though I don’t necessarily agree with all the conclusions he draws from his data. Shawn Achor, on the other hand, I find the twenty-first-century version of a snake-oil salesman.

There is much that overlaps in their TEDTalks—the jokes, the anecdotal examples that render their data amusing, their clunky Power Point slides. Most important, though, both talk about the ways in which we can or do recast negative events in our lives to render them more positive.

But I see differences:

Dan Gilbert notes toward the end of his talk that some things that may happen in our lives are actually better or more desirable than others. Though he insists that we overrate the impact of one result over another in terms of our happiness, he is not disconnected from reality. He is interested in what humans share in terms of how they react to life events, and he asserts that reframing unfortunate events is a human trait we all participate in.

Shawn Achor unfortunately ends his talk otherwise: with a list of ways in which we can retrain ourselves to be happy. His talk is oriented around our deficits, even as he makes fun of psychologists for wanting to diagnose illnesses in order to keep “sick” people coming back for more treatment. Happiness is something that requires treatment and training just as much as getting over any depression or other “below average” state. Achor’s talk is full of logical conflicts like this—and he even admits that the data he puts on the screen is nonexistent—he uses it just to make a point about the evils of averages. Right before this exhortative end, Achor throws out a bunch of numbers but doesn’t really tell us where they come from.

Both Gilbert and Achor rely on a connection to Harvard University for their status as experts, and both have published popular books on happiness (Gilbert’s is Stumbling on Happiness, 2006, and Achor’s is The Happiness Advantage, 2010). And this leads me to something that’s a big difference for me, but evidently not for others. Dan Gilbert really is an expert.

Though Shawn Achor has made himself a guru, he has no degree in psychology at all. His bio on his corporation, GoodThinkInc., says that he “spent over a decade at Harvard University where he won over a dozen distinguished teaching awards,” and here and there he is referred to as “Professor Achor.” Yes, he has a bachelor’s degree in English and Religious Studies from Harvard and a master’s in Divinity in “Christian and Buddhist ethics.” However, he never held a position above that of “teaching fellow,” which this link makes clear is basically a teaching assistant.

He also claims that his company conducts research into happiness, and it contains a “Research” page. But go to that page and what you find is pretty thin. There is a link to yet another business that Achor has “founded,” which, even though it is called the Institute for Applied Research, clearly involves only coaching courses, no research at all, though it does boast of several large business clients. And there is a link to an 800-word column Achor wrote for the Harvard Business Review that, though it does cite some research, notes only one “study” his company performed, which was a post-experiment assessment of the company’s employees and apparently has never been vetted for its experimental legitimacy. In other words, Achor performs “studies” to prove to the corporations who have bought his coaching services that it was worth the money.

Gilbert, on the other hand, has a PhD in social psychology from Princeton (and a bachelor’s in psychology from the University of Colorado), and is actually on the faculty and runs a research lab at Harvard. This is not to say that he doesn’t have a stake in the tenets of positive psychology, but his approach is more balanced and therefore less punishing. For instance, in the Harvard Business Review’s coverage of his work, he notes, “Much of the research confirms things we’ve always suspected. For example, in general people who are in good romantic relationships are happier than those who aren’t. Healthy people are happier than sick people…. Rich people are happier than poor people.” Note that he doesn’t say that “happy people are healthier than sad people.” Nor “Happy people are richer than unhappy people.” He doesn’t reverse the equations of causality in destructive ways.

Therefore, even though I have questions about some of the implications of the research results that Gilbert mentions in his TEDTalk, I feel that it’s at least based on research and not on pure gloss designed to sell a service to line his pockets. I hope it doesn’t seem as though I am splitting hairs. These things make a difference to me as I try to understand what sources of advice and inspiration are really that and what ones are potentially damaging shams.

What makes a difference to you in a happiness guru? Which ones irritate you and which ones make sense, and why?

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First, They Came for the Romantic Relationships…

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Conversation has become a luxury. The Conversation by Kobe de Peuter.

I think of my generation as the one in which the meaning of “love” shifted and became larger (a good thing) but also more confusing (a bad thing). My female college friends and I both celebrated and mourned the loss of the clarity that most of our mothers seemed to have about what love meant. To them, it meant marriage.

To us, it meant so many other things. For one thing, marriage wasn’t available for those among us who were gay. Yet it was becoming clearer and clearer that gay love was a reality that needed to be acknowledged. And at the same time, our heterosexual relationships were undergoing massive upheavals—marriage, though we didn’t wish to deny it to our gay friends, seemed to many heterosexual women like a “property relationship.” We wanted our love to be free, not attached to economic or child-rearing promises.

The men I knew often took perhaps unfair advantage of this. Even when what they felt was clearly not love to them, they might claim to love us, but to just not to want to participate in the strangling institution of marriage. For the most part, women still wanted to be loved. This made for a lot of broken hearts, and many women eventually “got over” their liberation from marriage. Women and men (gay, straight, and bisexual) began to redefine marriage in multiple ways that (we hope) retain the goodness of an institution of intimate commitment and jettison the woman-down or gays-denied aspects.

Not that the redefining of romantic love is over, but lately what I find shifting more radically is the meaning of friendship.

This weekend I read an article in the May 2012 issue of the Atlantic called “Is Facebook Making Us Lonely?” by Stephen Marche. It is one of many litanies lately about the dangers of our reliance on social networks on the Internet. Bruce also sent me a link of a TED talk by psychologist Sherry Turkle, who is mentioned in the Atlantic article and who has changed her once-upbeat take on the social network into a lament for the depth and spontaneity of real conversation.

These two commentaries bring so much to my mind. Mainly, they resonate. I myself can experience great loneliness in spite of the ever-enlarging circle of Facebook and blogging friends that I have. Blogging sometimes brings about more substantive exchanges, but even that is not real companionship.

And I have noticed that even my dearest friends no longer want to talk. Now, I am a “long-talker,” as my boss once told me, and I have tired people out for many years in that regard. But I feel more and more removed from this quick-take social interaction that has become the norm. I worry that my pleasure in and need for complex, digressive, even desultory conversation is becoming more and more anachronistic. My friends love me, and I love them, but we don’t have time to talk with each other. Conversation has become the ultimate luxury.

People don’t even like length in writing any more, as literary magazines shrink and shrink the length of manuscripts they will even consider for publication and as those of us teaching creative writing shrink and shrink the length of assignments we accept from our students because we have more and more students and therefore fewer and fewer hours to devote to critique of their work. We indeed are living in an aphoristic time.

Turkle, in her talk, reports that one 18-year-old, “who uses texting for almost everything,” told her “someday, someday, but certainly not now, I would like to learn to have a conversation.” And it is true that sometimes my students today have a hard time participating in a workshop at all. I have even had a few students so afraid that I had to coach them outside of class about how to manage to participate in class. I had to teach them how to have a conversation.

So, another thing that came to my mind is the continuing value of the creative writing workshop model. In creative writing workshops, we still talk. This may be on its way to becoming a lost art, but it may also be something that we should emphasize as part of the value of a liberal arts education. Rare skills can become extremely valuable, after all. And the magic that can sometimes happen in a creative writing workshop (the minds melding, the contributions mixing, the starts and stops coalescing into something new that no one thought of alone) will never, I believe, be replaced by even the most detailed online critique.

That some 18-year-old, who probably has hundreds of “friends” on Facebook, can have all those friends without conversations strikes me as odd. Yet I know that I have some friends on Facebook I have never met, or have met once or twice, or who simply “liked” some brief quip I made in response to someone else’s post.

And this phenomenon of friends we don’t really know is more and more being extended to relationships that have nothing to do with actual friendship and everything to do with business. I offer a mere two examples, though I could go on all day with more:

* I just recently had to purchase a new insulin pump. I’ll save the internecine details of this most recent set of frustrating health care exchanges for another time, but here I at least want to object to the constant reference by the insulin pump company to their being my “partner.” In fact, the company website refers to us as “partners for life.”

Forgive me if I view this with cynicism. I had to order a new pump because my previous one went completely kaput a few days after the warranty expired, not because I desired any of the minimally new features. (Most of which, I am finding, have created a kind of neurotic, nagging, numbing effect with lots of extra alarms.) Since the new pump takes a while to “process,” the company offered a loaner pump for the duration. However, they informed me that if I canceled my order, and didn’t buy my next pump from them, I would be charged $3600 for 90 days with the loaner.

If this is a “partnership,” it’s a coercive one.

* At least the pump company still uses a neutral word like “partner.” In other business news, however, Brighthouse has launched a new advertising campaign in which they pull out all the stops and go right to calling themselves my “friend,” your friend, everybody’s friend. That friendship could be offered to all comers for the price of subscribing to Brighthouse services totally perverts the meaning of the word, of course.

At first the only clue to the identity of who was paying for these prime-time and expensive Hello Friend ads was the combination of blue and yellow in the text portion of the ads. Now, they are gradually introducing ads that move from soft-touch pleasantries to out and out courting. Brighthouse wants to be your friend, the ads say.

How, I wonder, can anyone take this seriously?

Bruce tells me that the campaign is likely a response to the horrible customer service reviews that Brighthouse has received in the past on Internet complaint sites. “Brighthouse,” he said, “gives notoriously bad service. There are all kinds of comments like, ‘DirectTV is bad, but Brighthouse is the worst.’”

In fact, the campaign may actually indicate an actual change in policy that could be important. This would never have occurred to me if the folks who helped put in our new flower and garden beds last week hadn’t accidentally cut our Brighthouse cable. When we realized what had happened, I thwacked myself in the forehead repeatedly, cursing the fact that I’d mistakenly believed all the cables were away from our dig areas. How much would they have to dig up again, and how much would this foolish oversight cost us?

Within 24 hours, the repairman came, made a quick fix, and charged us nothing. I was so relieved not to be punished that I have to admit I felt almost like this man was my friend.

The ads, however, have made me feel simply that the world is more pathetic than ever. I wondered if it’s true that people are just getting more and more disconnected from other real humans and more lonely than ever. That such ads could be deemed effective seems to coincide with the research that Turkle and others report about heavy Facebook users being lonelier than those who use it less or not at all. And with the fact that more and more people use it regularly.

In addition, I think it’s a documentable fact that more and more of our daily needs are met through these large corporate entities. There are few family-owned corner grocery stores, gas stations, drug stores, hardware stores, and pet food stores, so we don’t have even the same kind of superficial acquaintances that we know over a long period of time and that might bloom into something like genuine friendliness, even if not intimate knowledge. I visit the same stores over and over again and hardly ever see the same clerk twice because they are chains that move people around and that people leave at the next best opportunity.

We also have witnessed the rise of various kinds of stealth marketing, where people who purport to be our friends are actually (or also) trying to use us for financial ends. To me, these practices are particularly heinous because I like to know when a spade is a spade. But many young people today live lives much more merged with advertising than an oldster like me is comfortable with. They see nothing wrong with defining themselves with logos, with trying out free sample products and sharing them with friends, and so on. For them, there is no private sphere.

(And there are so many how-tos and analyses of these kinds of marketing that I can’t find a single link to represent them, but if you’re interested, the key terms are stealth marketing, viral marketing, word-of-mouth marketing. And don’t forget product placement!)

These secret agendas also exist in terms of pyramid schemes like Amway, Landmark Forum, and Stargate. Whenever someone approaches you with some ulterior motive, there’s a kind of strain. This person is not approaching with an open mind or with curiosity, but with a pre-determined agenda: to get you to join so that they can get a discount on their own self-help seminars.

One of the most disturbing trends noted by Stephen Marche in the Atlantic is this: “In 1985, only 10 percent of Americans said they had no one with whom to discuss important matters, and 15 percent said they had only one such good friend. By 2004, 25 percent had nobody to talk to, and 20 percent had only one confidant.”

And so we also pay others to listen to us. Marche also reports on the dramatic rise in the numbers of psychologists, other kinds of therapists and counselors, and life coaches. This marketplace is more legitimate—at least most of the time you know what you are paying for and it’s about your own needs, whereas the stealth marketers are lying to you to meet their needs. But sometimes even that gets confusing. In my dealings with Landmark Forum, I encountered several members who had also become independent life coaches—they had little in the way of credentials I would recognize for advising others about their lives, but there is no licensing necessary for life coaching. Even in the realm of professional “friends,” the stakes can get confused these days.

What many commentators have begun to notice, including Stephen Marche and Sherry Turkle, is that what many of these online friendship forums promote is a kind of uber cheerfulness, an editing of our personal lives into success stories and personal p.r. campaigns.

I think, however, this trend goes far beyond and certainly doesn’t originate in online social networks. Landmark Forum, Oprah, Dr. Oz, Kris Carr, and the whole host of self-help gurus have over the past decade moved so deeply into the superficial tenets of positive psychology that this kind of self-editing has become ubiquitous. Everyone, nowadays, fears being a “drag,” whether in person or online.

Marche’s article thankfully makes this connection, and he cites a recent study by Iris Mauss and others at the University of Denver that finds that valuing and seeking happiness can doom people to disappointment. Mauss and her fellow psychologists all consider themselves to be working in the arena of positive psychology, and in other writings that I found, she seems a true believer, even in “positive neuroscience.” They apparently expected happiness to be like other goals—those that value academic achievement usually make better grades in school. But they found the opposite—at least in situations of low stress, the valuation of happiness correlated with lower happiness and life satisfaction and higher symptoms of depression.

So, I believe that what Stephen Marche points out about Facebook’s pitfalls is actually something that spreads beyond the online environment. I suppose it’s a chicken-and-egg question whether our online habits have created the changes in our psyches concerning friendship, but I do know that it’s not only online that this issue exists.

However, in a live chat about his Atlantic article, Marche just now referred to another article he wrote—for Toronto Life—about his institution of a Digital Sabbath. I know that I agree with him fully that simple pleasures have become filled with distraction. He mentions playing Legos with his son; for me, this shows up in a variety of ways. How often do I sit quietly with a cat on my lap without checking Facebook and email on my phone every few minutes? How many nights do I wake up and cuddle with a Scrabble game rather than with my sleeping husband? How often when I’m talking on the phone with my mother am I also answering emails?

It seems a supreme irony that we learn so much on Facebook and other online forums and yet also isolate ourselves this way. We won’t give them up, and doing so even on a Sabbath seems unlikely for many. I do hope, however, that we can strive to use them more thoughtfully. No doubt, the meaning of “friend” has changed permanently. But it’s good to remember what’s at the core of it. Else, I fear, friendship will see a worse fate than the changes wrought in the world of romantic love. Sex, after all, still cements romance in the physical world. Friendship may not have such a tangible hold.